Shipping policy

Shipping Policy

Thank you for visiting and shopping with us! Below are the terms and conditions that constitute our Shipping Policy.

Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

 Standard Shipping: Estimated delivery time is 5 to 8business days.

Delivery delays can occasionally occur due to high demand or carrier logistics.

Order Tracking

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Damaged or Missing Orders

If you received your order damaged, please contact us immediately at ⁠[reliefpro3@gmail.com]⁠ with your order number and a photo of the item's condition. We address these on a case-by-case basis to ensure a solution is provided promptly.