Contact Us

Have a question about your order, shipping, or anything else? We’re here to help!

You can reach us by email anytime at: allsetridesharerentals@gmail.com

We aim to respond to all inquiries within 24–48 hours. Please make sure to include your order number if your question is about an existing purchase so we can assist you as quickly as possible.

Shipping Policy

Thank you for shopping with us! Here is everything you need to know about how your order gets to you.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on your location and the shipping method chosen at checkout.

Order Tracking

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Questions?

If you have any further questions, please don't hesitate to reach out to us at allsetridesharerentals@gmail.com.

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, you can contact us at allsetridesharerentals@gmail.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.